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Who is FastFind?
FastFind is a division of Bankrate, Inc. a public company headquartered in New
York, NY that has been operating for over 30 years. The FastFind division
is located in the San Francisco financial district and has been matching
consumers with high quality mortgage, personal finance and education providers
for over 3 years.
What do you do with my information?
Once you have entered your information, our technology searches our database
for lenders that can help you with your unique requirements. We match you
to up to four lenders and instantly pass your information directly to them.
These lenders will contact you to discuss your mortgage options directly.
If you have provided us with your email, we may get back in touch with you to
see how your application is processing or to enquire whether you are interested
in any other FastFind products.
Are You a Lender?
No, we are not lenders but we work with an extensive network of qualified
lenders and brokers who offer rates and services that fit your specific needs.
How is FastFind different?
FastFind matches your information in real time to lenders who offer
solutions to meet your needs! We are powered by technology that allows
you to know exactly which companies will be given your details, so you maintain
full awareness of who is contacting you. Because we are a division of a
public company, we maintain strict codes of practice about how your information
is used.
Are the lenders you match me with the only ones who will
call me?
Your information is only passed on to the lenders listed. If you have
sought quotes from several different sites, you can expect more than four
calls, but FastFind will never pass on your information to more than
four lenders or brokers.
I didn’t get matched, what should I do?
Check your information was right and try again. If you didn’t match the
first time, double check that important information like phone number, zip and
address are correct. Also check to see that you entered property value,
loan amount and income values accurately. If you are certain there are no
errors in your information, try again tomorrow. Our Lenders are
constantly changing the products and services they offer, and they may have
newly listed something that fits your needs.
What if I am on the Do Not Call List?
We’ll gladly fulfill your mortgage request using the contact information you’ve
provided. By requesting information and including your phone number, you’ve
asked to be contacted.
If I have more questions, how do I contact you?
Please direct all inquiries to contact.us@fastfind.com.
We have a friendly and knowledgeable staff who will answer your questions.
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